Norton, I love you, but...

...you are really peeving me off. First, you stopped running when I try to run a full system scan. Then, when I try to close the program, it tells me that the framework is not responding. This happens several times. Error messages shit me. I'm not tech-minded, okay? I look. It says there's a patch for this, but I have no bloody idea how to get to it. And now the thing seems to be working again.*crosses fingers* And I did nothing. Why does technology hate me? *sobs in relief and frustration*